13+
Years sustained
continuous since 2013 · ongoing
The Systems Administrator III chapter that anchors everything else, 13+ years sustained at H&H Enterprises, sole operator across 600+ endpoints, 4 physical locations, organization-wide remote usage, 99.8% uptime. The infrastructure-discipline floor under the marketing, AI ops, and game-development work on the other pages.
Recruiter-handoff version of this chapter, context for why the marketing/AI work carries audit-trail discipline as a default.
A common hiring-manager pattern: see "Marketing & PR Manager" + "13 years SysAdmin" + "operates AI agents" and try to file Patrick as either marketer who learned tech or technologist who learned marketing. Neither is correct. The H&H tenure is the proof that the technical depth predates the marketing role by a decade. Infrastructure, security, and compliance is the language Patrick already uses every day at H&H, long before any marketing title.
Sustained operational discipline at multi-location scale. Not project work, thirteen years of standing-rhythm support across 600+ endpoints / 4 sites. Maps cleanly onto regulated-industry marketing operations roles (credit unions, banks, fintech compliance) where "I've done multi-location with audit trails" is the deciding qualification.
Infrastructure-change capability under live traffic. Network engineering, server administration, and migration cycles executed without breaking the business. Same discipline applies to product migrations, vendor-lock-in unwinding, and lean-budget infrastructure work AI-stage startups increasingly require.
AI-assisted support without theater. Stood up a self-funded local AI-assisted support layer in the H&H environment in 2024+ without marketing the move. Assisted diagnostics, troubleshooting, email + system alerts. Force-multiplied support, not unsupervised automation, all infrastructure changes remain manual and operator-controlled. The same operator discipline that runs the personal AI-agent stack across a self-hosted three-machine cluster applied at the opposite end of the autonomy spectrum: production support, not unattended control. Exactly the pattern AI Operations roles in 2026 are explicitly hiring for.
Quiet capacity. A 13-year tenure carried in parallel with senior marketing leadership, an independent design practice, a solo-developed live multiplayer game, and a twelve-agent production AI stack across a self-hosted, bridged three-machine cluster is itself the evidence. No single one of those is impressive on its own; the combination, sustained, is what the market actually scarcity-prices.
Single PDF with everything on this page plus context cross-links.