Tenure / H&H Enterprises
[TEN.002]THIRTEEN YEARS. SIX HUNDRED ENDPOINTS. ONE SYSADMIN.
The Systems Administrator III chapter that anchors everything else, 13+ years sustained at H&H Enterprises, sole operator across 600+ endpoints, 4 physical locations, 40 remote users, 99.8% uptime. The infrastructure-discipline floor under the marketing, AI ops, and game-development work on the other pages.
★ Full dossier · single document
Recruiter-handoff version of this chapter, context for why the marketing/AI work above carries audit-trail discipline as a default.
The verified record
13+
Years sustained
continuous since 2013 · ongoing
600+
Endpoints managed
hardware + OS + identity per device
4
Physical locations
distributed multi-site
50
Remote users
distributed beyond the four sites
99.8%
Uptime sustained
across 13+ years
L3
Senior SysAdmin
full-stack ownership
AWS→self-host
Migration shipped
2025 · cost + control optimization
AI Ops
Production · 2024+
Local AI-assisted support layer (diagnostics + alerts)
Stack ownership
Full-stack infrastructure under one operator. Not a project. Standing rhythm support across 600+ endpoints / 4 sites.
- ▸Endpoint hardware and OS lifecycle across 600+ devices · 4 sites
- ▸Active Directory / identity / access control for staff + remote users
- ▸Backup and disaster-recovery infrastructure (multi-tier, off-site)
- ▸Network: WAN, VPN, internal segmentation, multi-location coordination
- ▸Server administration: Windows + Linux, virtualization layer, migration cycles
- ▸Security: patching, monitoring, incident response, compliance posture
- ▸Vendor management and procurement for IT hardware and services
- ▸Pre-2025: AWS-based hosting for business services
- ▸2025+: AWS → self-hosted migration (control + cost optimization)
- ▸AI-assisted support layer (2024+): self-funded local tooling — assisted diagnostics, troubleshooting, email + system alerts. Does not manage endpoints or modify servers autonomously. All infrastructure changes remain manual and operator-controlled.
Why this matters for senior marketing / AI-operator roles
A common hiring-manager pattern: see "Marketing & PR Manager" + "13 years SysAdmin" + "operates AI agents" and try to file Patrick as either marketer who learned tech or technologist who learned marketing. Neither is correct. The H&H tenure is the proof that the technical depth predates the marketing role by a decade. The Syscoin doctrine on Sentry Node certification (ISO 27001 / SOC 2 / TEE attestation in the Accredited Node RWA Framework) is the language Patrick already uses every day at H&H.
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01
Sustained operational discipline at multi-location scale.
Not project work, thirteen years of standing-rhythm support across 600+ endpoints / 4 sites. Maps cleanly onto regulated-industry marketing operations roles (credit unions, banks, fintech compliance) where "I've done multi-location with audit trails" is the deciding qualification.
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02
Cost-and-control migration capability under live traffic.
The AWS → self-host migration executed without breaking the business. Same discipline applies to product migrations, vendor-lock-in unwinding, and lean-budget infrastructure work AI-stage startups increasingly require.
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03
AI-assisted support without theater.
Stood up a self-funded local AI-assisted support layer in the H&H environment in 2024+ without marketing the move. Assisted diagnostics, troubleshooting, email + system alerts. Force-multiplied support, not unsupervised automation — all infrastructure changes remain manual and operator-controlled. The same operator discipline that runs the personal autonomous-agent stack across two workstations applied at the opposite end of the autonomy spectrum: production support, not unattended control. Exactly the pattern AI Operations roles in 2026 are explicitly hiring for.
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04
Quiet capacity.
A 13-year tenure carried in parallel with senior marketing leadership, an independent design practice, a solo-developed live multiplayer game, and a ~7-agent autonomous production AI stack (with a 3-agent failover layer) across two workstations is itself the evidence. No single one of those is impressive on its own; the combination, sustained, is what the market actually scarcity-prices.
★ Full dossier
Single PDF with everything on this page plus context cross-links.
Other tenure chapters: /tenure/syscoin (4.5-yr Syscoin Marketing & PR Manager) · /tenure/meta-machina (Rift Wars + Universe IP) · /tenure/design-history (1 Digital Artist · 20-yr client identity work).